Frequently asked Questions

ZETR products are designed as individual components for flexibility in specification and complex project needs. To build out a complete product, select a base power or switching product then add required mounting. Optional accessories can be added at any time, simply swap the supplied matte PC faceplate with the metal.

Reach out to our team to arrange a consultation call or in person product presentation.

Build your order online and submit to receive a quote. Please provide all company details and be prepared to supply a business certificate and EIN details to receive trade pricing. If you would like more information before submitting a quote, enquire with our team.

Our Made to Order metal finishes are designed and hand assembled in Australia, developed to achieve a rich depth of tone and durability across interior environments. All core product is manufactured in China.

Please allow adequate time in your project planning for ZETR product supply. A standard allowance of 5-9 business days for all stocked product is recommended. All made-to-order items such as metal faceplates or customised pieces require an 8 week lead time.

Lead times vary depending on order volume and customisation. For special projects, a custom lead time will apply. Contact us early in your project planning to confirm availability.

Technical documents are available for download on each product page. For further support, contact our team.

Design resources are available for download on each product page. For further specification support, contact our team.

Samples and finish swatches are available to support specification and help guide material and design decisions with confidence. Please enquire through the website to request a ZETR Sample Library.

ZETR outlets feature an internal auto-switch mechanism. Power is activated only when a plug is inserted, ensuring safety and compliance with NFPA 70.

Currently, ZETR is focused on refined, minimal electrical solutions for interior applications. While exterior, wireless, or floor products are not in the range, we continue to explore new innovations. Stay connected for updates on future releases.

Yes. Options include laser-engraving, button iconography and bespoke finishes, enabling a refined, project-specific expression.

Our metal faceplates are available in eight bespoke finishes. There are both natural and nano-coated options to suit all project needs.

ZETR 13 / FLUSH outlets can be installed into a wide range of surfaces including plasterboard, stone, timber, stainless steel, and more. Speak with your installer or our technical team for compatibility guidance.

ZETR switch grids are compatible with a wide range of lighting control and home automation systems. Each grid is supplied unloaded, allowing seamless integration with the chosen system for your project.

Use a soft, dry cloth to clean surfaces. Avoid harsh chemicals or abrasives to preserve the finish.

ZETR stands for Electrical. Trimless. Recessed.

ZETR prioritizes longevity, material efficiency and responsible manufacturing. Sustainability is embedded across design, production and packaging. Learn more on our Sustainability page.

Designed in Australia, with manufacturing and assembly carried out through a global network of trusted partners, ensuring precision and consistency at every stage.

Flush or recessed outlets are installed level with the wall or surface, reducing visual bulk and creating a seamless architectural finish.